GEAR MONKEY · YOUR INFORMATION
Privacy Policy
Last updated: November 12, 2026
This Privacy Policy explains how Gear Monkey (“Gear Monkey,” “we,” “us,” or “our”) collects, uses, and protects information when you visit this website or communicate with our shop.
1. Information we may collect
Depending on how you contact us or use our services, we may receive information such as your name, phone number, email address, vehicle details, service requests, appointment information, and the contents of messages you send us. If you opt in to text messages, we may also keep records of your SMS consent, opt-in method, opt-in date, and opt-out requests.
When you visit this website, the website host or its service providers may process basic technical information, such as your IP address, browser or device type, and server logs, to operate, maintain, and protect the website.
2. How we use information
We may use information to respond to questions, prepare estimates, schedule or perform requested services, communicate about appointments and repairs, provide customer support, maintain business records, protect our business and customers, and comply with legal obligations.
3. Text messages and consent
If you separately opt in, Gear Monkey may send service-related text messages about estimates, appointments, repair progress, vehicle status, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchasing goods or services.
We do not sell or rent mobile phone numbers. Mobile information, SMS opt-in data, and consent records will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share this information with vendors that help us send or support our text messaging program, solely so they can provide those services, or when disclosure is required by law.
4. When information may be shared
We may share information with service providers that help us operate our business or communicate with customers, and with government authorities or other parties when required by law or necessary to protect rights, safety, and security. Service providers may use information only as needed to perform services for us. We do not sell personal information.
5. Data security and retention
We use reasonable measures intended to protect information. No website, messaging system, or electronic storage method can be guaranteed to be completely secure. We keep information for as long as reasonably needed for customer service, business operations, recordkeeping, dispute resolution, and legal requirements.
6. Your choices
You may contact us to ask about or request correction of information you have provided, subject to applicable legal and business recordkeeping requirements. You can stop receiving text messages at any time by replying STOP. You may contact us using the information below for privacy questions or other requests.
7. Third-party services and links
This website may be hosted or supported by third-party service providers. Their handling of technical information is subject to their own privacy practices. If this website links to another website, that website's privacy policy applies to its services and content.
8. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when the current version was posted.
9. Contact us
Gear Monkey
1001 Southeastern Ave, Indianapolis, IN 46202
Phone: 317-969-4148
Email: gearmonkey1@hotmail.com